Privacy Policy

This Privacy Policy explains how Vidup ("we", "us") collects, uses, and protects information when you visit our website or use our AI video creation platform. We aim to be plain and honest about what we do with your information.

Information we collect

When you create an account we collect your email address and a verification code we send to confirm it. If you contact us, we collect your name, email, and message. We also collect standard technical information such as your IP address, browser type, and the page that referred you, along with any UTM parameters in the link you arrived from.

The content you submit

Vidup turns the source content you give us into a finished short video. That source can be a script you type or paste, the text of a blog post or article you paste, or a URL you submit for us to read. We process this content to generate a video with AI voiceover, on-screen captions, stock footage, and background music, sized for platforms such as YouTube, TikTok, Reels, and ads. We use your submitted content to produce your video and to operate and improve the service. We do not sell it, and we do not publish it or share it with other users.

How we use information

• To create and secure your account and confirm your email.
• To process the script, article, or URL you provide and generate your video with voiceover, captions, footage, and music.
• To respond to your messages and provide support.
• To understand how the site is used and improve it.

How we share information

We do not sell your personal information. We share information only with service providers who help us operate the site and platform (for example, email delivery, analytics, and the media and AI services that render your video), under contracts that require them to protect it, or where required by law.

Data retention

We keep account and contact information for as long as your account is active or as needed to provide the service, then delete or anonymize it. Source content and generated videos are retained to deliver the service and may be removed on request. You can ask us to delete your information at any time.

Cookies and analytics

We use standard cookies and privacy-conscious analytics to keep the site working, remember your preferences, and understand how pages are used. You can control cookies through your browser settings.

Security

We use industry-standard measures to protect your information, including encryption in transit and at rest, least-privilege access controls, and encrypted storage of credentials. See our Security page for more detail.

Your choices

You can access, correct, or delete your information, and you can opt out of non-essential email at any time. To make a request, email [email protected].

Contact

Questions about this policy? Email us at [email protected].